Joanna has a Bachelor’s degree in Marketing from Notre Dame University. She joined STARMANSHIP & Associates as a trainer and facilitator for public and in-house workshops in 2012.
Before joining the team, she worked in the hospitality industry for seven years. This empowered her with an in-depth understanding of professionals’ needs which helps her craft tailored programs. She designs customized solutions in customer service and sales, building on her background, understanding of consumer behavior, and knowledge of how to wow customers.
Joanna is also talented in delivering leadership, productivity, and self-development programs to employees of all levels.
Joanna’s exposure extends to several sectors: hospitals, pharmaceuticals, education, automotive, banking, retail, FMCG, NGOs, telecommunications, manufacturing, digital media, freight forwarding and others.
Joanna delivers with full energy and enthusiasm, always infecting participants with positivity and excitement to learn and change.